Tips Of Managing A Sales Team
To effectively manage a sales team, you need to adopt various leadership styles. You should have the skills required in sales management so that you can lead your team in achieving their target.
You must be a very approachable person for effective management of the team. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
Anew manager will often make mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Consult from your team members on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.